We’ve put together some of the most commonly asked questions about ZAP TAP.
To activate ZAP TAP, on the purchase order checkout page, fill in the required data and then make the purchase, congratulations, your card has been activated
Absolutely! ZAP TAP Card will work through almost any phone case, even if it has cards or other items held in it. The only exception is if your case has a layer of metal completely blocking the ZAP Tap beneath it.
Absolutely! ZAP TAP Card will work through almost any phone case, even if it has cards or other items held in it. The only exception is if your case has a layer of metal completely blocking the ZAP Tap beneath it.
1. Ensure the device is zap tap-compatible: Compatible Devices. For sharing, the phone’s model is not a factor!
2. Make sure your zap tap product makes direct connection with the back of the receiving phone.
3. The following will disallow zap tap products from being read:
• Airplane mode
• Device flashlight ON
• Device screen OFF
• Camera open
1. Ensure the device is zap tap-compatible: Compatible Devices. For sharing, the phone’s model is not a factor!.
2. Touch your zap tap product at the center and back of the phone. This is the sweet spot for Android devices.
3. Ensure that NFC is enabled in the Settings. If your zap tap product is not being read despite being compatible with the Android device, Search for NFC in the phone Settings. Make sure it’s turned on!
For iPhones: iPhone XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, SE and all future iPhone versions are zap tap Card-compatible. As far back as the 5S, all devices can scan the zap tap QR code with their cameras. This can be found on the zap tap Card.
For Android : Essentially all Android smartphones are Tap compatible. You can see our: Compatible Devices page for a full list. As far back as 2015 Android, all devices can scan the Qicky QR code with their cameras. This can be found on the zap tap Card.
In addition, you can share your zap tap profile link the traditional way through text, airdrop, e-mail, or any other means.
To tap Qicky Card to an iPhone 7, 8 and X. you must use NFC reader in the receiver control center. Click here to See the instructions.
Many Android phones will have NFC disabled by default, and you will need to turn it on.
To do this, go into Settings and search for “NFC.” Make sure the feature is enabled wherever you see it!
